P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Budapest with a minimum of 18 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
If you book a return transfer service, we recommend booking the pick-up from the hotel 2,5 hours before your flight. Although it normally only takes 30 minutes to get from the city centre to the airport, the security control is extremely slow.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
These are genuine reviews written by our customers.
9.20 / 10
9.16
17,300 reviews
| 221,871 travellers
5 out of 17,300 reviews
10
08 / 23 / 2026
D
David
Lleida, Spain
Destaco la amabilidad del conductor. Me llamó unos minutos antes de la llegada para decirme dónde nos esperaba, ya que el apartamento donde nos alojábamos estaba en una zona peatonal, y fue genial. Hablaba español y nos atendió muy bien. Nos aconsejó a qué terminal teníamos el vuelo. Recomiendo el servicio.
Translate this opinion into English.
I want to highlight the driver's kindness. He called me a few minutes before we arrived to let me know where he was waiting for us, since our apartment was in a pedestrian zone, and that was great. He spoke Spanish and was very helpful. He even advised us on which terminal our flight was arriving at. I highly recommend this service.
Opinion translated. Show original.
I travelled with small children
8
08 / 22 / 2026
M
Maria Margarita
Ibague, Colombia
el conductor se comunicó el día anterior con nosotros, pero al llegar a Budapest nos dijo que se pinchó y nos envió un taxi a recogernos. Todo el tiempo estuvo pendiente de comunicarnos, los datos de quien nos recogía sin embargo fue un poco complejo para nosotros ya que eran la 23 horas en un país con un idioma muy complejo.
Translate this opinion into English.
The driver contacted us the day before, but upon arriving in Budapest, he said he had a flat tire and sent a taxi to pick us up. He kept in touch the whole time, but getting the details of the person who picked us up was a bit difficult for us since it was 11 p.m. in a country with a very complex language.
Opinion translated. Show original.
I travelled with my partner
10
08 / 17 / 2026
H
Harry Chesnut
Clermont, United States
Iza could not have been more helpful. She communicated very clearly and early to make sure we felt at ease with our plans in Budapest. Highly recommend her for anyone needing transportation from the Budapest Airport. She took very good care of our party. Job well done!
I travelled with friends
10
08 / 13 / 2026
M
Marta
Ponte Estaos , Spain
Todo ha sido fenomenal. Izabella, gran profesional, muy puntual, muy amable y agradable. Se ha puesto en contacto conmigo la noche anterior al traslado, me ha dado las indicaciones para que nuestra llegada fuese muy fácil y todo ha salido genial. Muchas gracias!!
Translate this opinion into English.
Everything was fantastic. Izabella is a true professional, very punctual, kind, and pleasant. She contacted me the night before the move, gave me all the instructions to make our arrival very easy, and everything went perfectly. Thank you so much!
Opinion translated. Show original.
I travelled with teenagers
10
07 / 18 / 2026
A
Anonyme
France
Conductrice adorable, très bonne communication par SMS avant le rendez-vous, indications très claires pour trouver le lieu de rendez-vous. C'est dommage que nous ayions eu un peu d'attente alors que nous avions indiqué l'heure d'arrivée de l'avion, mais c'était juste 15 minutes.
Translate this opinion into English.
The driver was lovely, communication via text message before the appointment was excellent, and the directions to the meeting point were very clear. It's a shame we had to wait a little while after providing our flight arrival time, but it was only 15 minutes.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 17,300 reviews
08 / 23 / 2026
Lleida, Spain
Destaco la amabilidad del conductor. Me llamó unos minutos antes de la llegada para decirme dónde nos esperaba, ya que el apartamento donde nos alojábamos estaba en una zona peatonal, y fue genial. Hablaba español y nos atendió muy bien. Nos aconsejó a qué terminal teníamos el vuelo. Recomiendo el servicio. Translate this opinion into English.
I want to highlight the driver's kindness. He called me a few minutes before we arrived to let me know where he was waiting for us, since our apartment was in a pedestrian zone, and that was great. He spoke Spanish and was very helpful. He even advised us on which terminal our flight was arriving at. I highly recommend this service. Opinion translated. Show original.
08 / 22 / 2026
Ibague, Colombia
el conductor se comunicó el día anterior con nosotros, pero al llegar a Budapest nos dijo que se pinchó y nos envió un taxi a recogernos. Todo el tiempo estuvo pendiente de comunicarnos, los datos de quien nos recogía sin embargo fue un poco complejo para nosotros ya que eran la 23 horas en un país con un idioma muy complejo. Translate this opinion into English.
The driver contacted us the day before, but upon arriving in Budapest, he said he had a flat tire and sent a taxi to pick us up. He kept in touch the whole time, but getting the details of the person who picked us up was a bit difficult for us since it was 11 p.m. in a country with a very complex language. Opinion translated. Show original.
08 / 17 / 2026
Clermont, United States
Iza could not have been more helpful. She communicated very clearly and early to make sure we felt at ease with our plans in Budapest. Highly recommend her for anyone needing transportation from the Budapest Airport. She took very good care of our party. Job well done!
08 / 13 / 2026
Ponte Estaos , Spain
Todo ha sido fenomenal. Izabella, gran profesional, muy puntual, muy amable y agradable. Se ha puesto en contacto conmigo la noche anterior al traslado, me ha dado las indicaciones para que nuestra llegada fuese muy fácil y todo ha salido genial. Muchas gracias!! Translate this opinion into English.
Everything was fantastic. Izabella is a true professional, very punctual, kind, and pleasant. She contacted me the night before the move, gave me all the instructions to make our arrival very easy, and everything went perfectly. Thank you so much! Opinion translated. Show original.
07 / 18 / 2026
France
Conductrice adorable, très bonne communication par SMS avant le rendez-vous, indications très claires pour trouver le lieu de rendez-vous. C'est dommage que nous ayions eu un peu d'attente alors que nous avions indiqué l'heure d'arrivée de l'avion, mais c'était juste 15 minutes. Translate this opinion into English.
The driver was lovely, communication via text message before the appointment was excellent, and the directions to the meeting point were very clear. It's a shame we had to wait a little while after providing our flight arrival time, but it was only 15 minutes. Opinion translated. Show original.