P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Stirling with a minimum of 5 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
It takes between 20 and 30 minutes to get to Edinburgh Airport from the city center, so we recommend you book your pick-up transfer service at least two hours before your flight departure time. If you are traveling to the airport from Glasgow, it takes approximately one and a half hours. We recommend you book your pick-up transfer service three and a half hours before your flight departure time.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
These are genuine reviews written by our customers.
9.30 / 10
9.3333333333333
6,711 reviews
| 99,851 travellers
5 out of 6,711 reviews
8
09 / 04 / 2026
A
Anonymous
Córdoba, Spain
El pasado día 4 de septiembre, el traslado se realizó pero finalmente se llevó a cabo por un conductor diferente al que teníamos adjudicado, ya que hubo un retraso de 2 h en la llegada del vuelo. Esta persona que insistió en varias ocasiones llamando porque tenía prisa por marcharse, cuando no dependía de nosotros lo que estaba ocurriendo. Finalmente vino otro conductor, que realizó el traslado sin incidencias.
I travelled with teenagers
10
08 / 30 / 2026
E
Esther
Spain
¡Muy bien! El traslado fue desde el centro de Edimburgo al aeropuerto, a una hora muy temprana de la mañana. Fue super puntual, 5 minutos antes de la hora programada ya estaba esperando. Trato muy agradable. sin duda volvería a contratar el servicio.
"Excellent! The transfer was from Edinburgh city center to the airport very early in the morning. The driver was super punctual, waiting for us 5 minutes before the scheduled time. Very pleasant service. I would definitely book with them again."
Translate this opinion into English.
Excellent! The transfer was from Edinburgh city center to the airport very early in the morning. It was super punctual; the driver was waiting for us 5 minutes before the scheduled time. Very pleasant service. I would definitely use their service again.
Opinion translated. Show original.
I travelled by myself
10
08 / 03 / 2026
C
Carmen María Díaz Aguilar
Spain
Fue muy amable ya que llegamos con retraso y estuve en contacto vía WhatsApp antes de salir de España y pudimos cuadrarnos muy bien con el horario. Nos dejó en la misma puerta sin problema e intentó que el idioma no fuera barrera incluso con mis hijos
Translate this opinion into English.
She was very kind, as we arrived late, and I contacted her via WhatsApp before leaving Spain, and we were able to coordinate our schedules perfectly. She dropped us off right at the door without any problem and tried to ensure that language wasn't a barrier, even with my children.
Opinion translated. Show original.
I travelled with small children
10
07 / 22 / 2026
A
Araceli Montero
Madrid, Spain
Buen precio. Instrucciones súper claras sobre el punto de encuentro y constante comunicación - el video para localizar el punto de encuentro es una idea muy buena. Muy buen estado del coche. Conductor súper educado y agradable. Buena conducción. Todo muy bien. Muy recomendable.
Translate this opinion into English.
Great price. Super clear instructions on the meeting point and constant communication – the video to locate the meeting point is a great idea. The car was in excellent condition. The driver was very polite and friendly. Good driving. Everything was great. Highly recommended.
Opinion translated. Show original.
I travelled with friends
10
07 / 17 / 2026
N
Nadia Mancini
Roma, Italy
Il signor Costa è stato bravissimo, ci ha anche indicato vari luoghi tutti interessanti. La simpatia dell'autista originario dell'isola di Rodes, "una faccia, una razza", che ci illustrava le bellezze che trovavamo nel nostro percorso, ci ha fatto apprezzare molto Edimburgo. Grazie Costa
Nadia, Giuseppe e Giordano
Translate this opinion into English.
Mr. Costa was excellent, and even pointed out several interesting places to us. The friendly driver, originally from the island of Rhodes, "a true face and a true race," who showed us the beautiful sights along the way, made us appreciate Edinburgh very much. Thank you, Costa, Nadia, Giuseppe, and Giordano.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 6,711 reviews
09 / 04 / 2026
Córdoba, Spain
El pasado día 4 de septiembre, el traslado se realizó pero finalmente se llevó a cabo por un conductor diferente al que teníamos adjudicado, ya que hubo un retraso de 2 h en la llegada del vuelo. Esta persona que insistió en varias ocasiones llamando porque tenía prisa por marcharse, cuando no dependía de nosotros lo que estaba ocurriendo. Finalmente vino otro conductor, que realizó el traslado sin incidencias.
08 / 30 / 2026
Spain
¡Muy bien! El traslado fue desde el centro de Edimburgo al aeropuerto, a una hora muy temprana de la mañana. Fue super puntual, 5 minutos antes de la hora programada ya estaba esperando. Trato muy agradable. sin duda volvería a contratar el servicio. "Excellent! The transfer was from Edinburgh city center to the airport very early in the morning. The driver was super punctual, waiting for us 5 minutes before the scheduled time. Very pleasant service. I would definitely book with them again." Translate this opinion into English.
Excellent! The transfer was from Edinburgh city center to the airport very early in the morning. It was super punctual; the driver was waiting for us 5 minutes before the scheduled time. Very pleasant service. I would definitely use their service again. Opinion translated. Show original.
08 / 03 / 2026
Spain
Fue muy amable ya que llegamos con retraso y estuve en contacto vía WhatsApp antes de salir de España y pudimos cuadrarnos muy bien con el horario. Nos dejó en la misma puerta sin problema e intentó que el idioma no fuera barrera incluso con mis hijos Translate this opinion into English.
She was very kind, as we arrived late, and I contacted her via WhatsApp before leaving Spain, and we were able to coordinate our schedules perfectly. She dropped us off right at the door without any problem and tried to ensure that language wasn't a barrier, even with my children. Opinion translated. Show original.
07 / 22 / 2026
Madrid, Spain
Buen precio. Instrucciones súper claras sobre el punto de encuentro y constante comunicación - el video para localizar el punto de encuentro es una idea muy buena. Muy buen estado del coche. Conductor súper educado y agradable. Buena conducción. Todo muy bien. Muy recomendable. Translate this opinion into English.
Great price. Super clear instructions on the meeting point and constant communication – the video to locate the meeting point is a great idea. The car was in excellent condition. The driver was very polite and friendly. Good driving. Everything was great. Highly recommended. Opinion translated. Show original.
07 / 17 / 2026
Roma, Italy
Il signor Costa è stato bravissimo, ci ha anche indicato vari luoghi tutti interessanti. La simpatia dell'autista originario dell'isola di Rodes, "una faccia, una razza", che ci illustrava le bellezze che trovavamo nel nostro percorso, ci ha fatto apprezzare molto Edimburgo. Grazie Costa Nadia, Giuseppe e Giordano Translate this opinion into English.
Mr. Costa was excellent, and even pointed out several interesting places to us. The friendly driver, originally from the island of Rhodes, "a true face and a true race," who showed us the beautiful sights along the way, made us appreciate Edinburgh very much. Thank you, Costa, Nadia, Giuseppe, and Giordano. Opinion translated. Show original.